Shipping policy
Shipping Policy
Thank you for shopping with Life-Well.
Shipping Destinations
We currently ship to the following destinations:
- Finland
- European Union (EU) countries
- United Kingdom
- Norway
- Switzerland
Shipping Costs
Free shipping is included on every order to Finland, the EU, the United Kingdom, Norway, and Switzerland. No minimum order value required.
Order Processing Time
Orders are typically processed within 1-3 business days before shipment.
Delivery Time
Our products are shipped from a warehouse within the European Union, so delivery across Europe is fast and predictable.
- Estimated delivery time: 5-10 business days after order confirmation.
Delivery times may vary slightly depending on your exact location, public holidays, and local postal services.
Customs, Duties & Taxes
Finland and EU countries
Because our products ship from within the European Union, there are no customs charges or import duties for customers in Finland or the rest of the EU. All prices already include applicable VAT.
United Kingdom, Norway & Switzerland
These destinations are outside the EU customs union. Orders may be subject to import duties, customs fees, or local VAT collected by the courier or local authorities upon delivery. These charges are not included in the product price or shipping cost and are the responsibility of the customer.
Tracking Information
Once your order has been shipped, tracking information will be provided when available.
If you have any questions regarding shipping, please contact us at info@lifewellliving.com.
Returns & Return Shipping
If you need to return an item, please see our Refund Policy for full details. In summary: if the item arrived damaged, defective, or was the wrong item, we cover the return shipping cost. If you're returning an item because you changed your mind, the return shipping cost is the customer's responsibility.